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Unauthorized Reseller Mitigation

Remove high-impact unauthorized sellers and recover revenue

When enforcement gets you most of the way there, the remaining unauthorized sellers are often the ones doing the most damage—stealing Buy Box, eroding price, and diverting sales away from your preferred channel partners. TrackStreet’s Unauthorized Reseller Mitigation is a managed service designed to help brands remove those stubborn, revenue-impacting sellers and regain control of key marketplaces.

What we do:

  • Assess “held inventory” and seller impact signals to understand where revenue is being captured
  • Prioritize targets based on impact (not just volume)
  • Pursue listing/seller removal from marketplaces and websites

What you can expect:

  • Higher Buy Box ownership and revenue captured through preferred sellers
  • Increased ARP (Average Retail Price) / price stability as unauthorized pressure is reduced
  • Better customer experience by reducing misrepresentation and rogue activity

Full Managed Services

An expert team delivering enforcement, policies, and performance at scale

Brand protection demands ongoing focus, specialized expertise, and close coordination across teams. Full Managed Services acts as a true extension of your organization, managing strategy, execution, and optimization so your internal teams can remain focused on growth.

From onboarding through ongoing enforcement, our team integrates directly with your strategy to maintain consistency, accountability, and long-term performance.

A few of the ways we power your program:

  • Onboarding and platform training
  • Ongoing platform education and best-practice guidance
  • MAP and Authorized Reseller policy creation and refinement
  • Review and audit of existing programs, processes, and agreements
  • DNS list management and escalation oversight
  • Day-to-day monitoring, enforcement, and issue resolution
  • Prioritized merchant investigations based on impact
  • Troubleshooting pricing and violation discrepancies

What you can expect:

  • Consistent, expert-led enforcement without added headcount
  • Fast response times and clearer escalation outcomes
  • Stronger internal alignment across Sales, Legal, and Operations
  • A scalable brand protection program that performs as your business grows

Investigations

Turn unknown sellers into enforceable targets

Not all unauthorized sellers are easy to identify. Many operate behind limited or misleading information, making enforcement slow, inconsistent, or ineffective. Investigations are designed to close that gap.

Using TrackStreet’s proprietary investigation methodology, our specialized investigations team conducts deep-dive research to uncover the real-world details behind difficult-to-identify sellers. The result is clearer visibility, stronger evidence, and the ability to take confident, informed action.

Investigation findings are added directly to seller profiles within the TrackStreet platform, creating a centralized, actionable record your teams can rely on.

What you can expect: 

  • Verified physical addresses
  • Phone numbers and email contacts
  • Additional seller identifiers and contact details uncovered during investigation
  • Enriched merchant profiles that support enforcement, escalation, and legal review